Shipping and Returns
We pack and ship orders the day after we process it. We ship Monday-Friday, except holidays.

We ship UPS ground unless otherwise requested. We do not guarantee the arrival time of a package, and base any expectation on UPS and their tracking system. We will be happy to assist in tracking a package by providing the UPS tracking number. UPS claims that 3-Day Select packages will arrive 2-3 postal days after they are shipped.

Our coffee or tea are not returnable or refundable at any time. However, if for any reason the product is defective, or if we have made an error on the order, we will correct it right away. If there is a defective piece of equipment or non-parishable item, we will either exchange it or issue a full refund (minus shipping) within 30 days of the sales invoice. Mail it back to us with the original shipping label or invoice and we’ll issue a credit.

We will do everything that we can to ensure that you are satisfied.
* We do not ship internationally.

Terms of Use and Privacy Policy
Your use of this web site (Site) is subject to the following legal Terms of Use ("Agreement"). Please read this Agreement carefully, as you will be bound by its terms:

Intellectual Property Copyright
All material contained on the Site (the "Content") are Copyright Taylor Maid Farms Coffee & Tea, Inc., or otherwise published by Taylor Maid Farms Coffee & Tea, Inc. with the permission of the owners of the material. All rights in such materials are reserved to the respective owners. No materials contained on this Site may otherwise be copied, modified, published, broadcast, or otherwise distributed without the prior written permission of Taylor Maid Farms Coffee & Tea, Inc. Any reproduction permitted under this Agreement must contain notice of the Taylor Maid Farms Coffee & Tea, Inc. copyright as follows:

Copyright © Taylor Maid Farms Coffee & Tea, Inc., All Rights Reserved.

Site Use: Limitation of Liability and Disclaimer
While Taylor Maid Farms Coffee & Tea, Inc. has made every effort to maintain accurate information on this Site, the information contained herein may contain errors or omissions. Taylor Maid Farms Coffee & Tea, Inc. makes no warranties or representations of any kind concerning the accuracy, reliability, suitability, or safety of the information contained on this Site for any purpose or of the products connections therewith. Taylor Maid Farms Coffee & Tea, Inc. does not warrant or represent that the Site and the Servers that make the Site available will be uninterrupted or error-free, and makes no representations whatsoever about your ability to access this site. Without limiting the Foregoing, and to the Extent permitted by the law, the functions contained in this site, the operations of this site, and all content on this site are provided "as is", without warranty of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. In no event shall Taylor Maid Farms Coffee & Tea, Inc., its employees or agents, or anyone else who has been involved in the creation, production, or delivery of these pages, be liable for any direct, incidental, or consequential damages resulting from the use of this site or any linked site, even if advised of the possibility of such damages.

No Endorsements
Links to other web sites do not imply an endorsement of the materials disseminated at those web sites, nor does the existence of a link to another site imply that the organization or person publishing at that site enforces any of the material at this Site. Links to other web sites are provided by Taylor Maid Farms Coffee & Tea, Inc. as a convenience to its users. Taylor Maid Farms Coffee & Tea, Inc. is not responsible for the materials contained at any web site linked to this Site.

User Generated Content
Portions of this Site may allow users to post their own material. Taylor Maid Farms Coffee & Tea, Inc. reserves the right, in its sole discretion, to review, edit, or delete any material posted by users, but undertakes no responsibility to do so. Notwithstanding the foregoing, Taylor Maid Farms Coffee & Tea, Inc. expressly disclaims any responsibility for liability for any information or material communicated by their parties through this Site. The materials posted by users do not necessarily reflect the views of Taylor Maid Farms Coffee & Tea, Inc. By posting materials to this Site, or represent that you have all necessary rights in and to such materials, that such materials will not infringe on any personal or proprietary rights of any third parties, and that such materials will not be harmful, defamatory, unlawful, or otherwise objectionable. By posting materials on this Site, you authorize Taylor Maid Farms Coffee & Tea, Inc. to use any such materials in any manner or medium.

Jurisdiction, Venue, and Alternative Dispute Resolution
This Site and the servers that make this Site available are located in the United States. Any controversy or claim relating to this Site, the content, or this Agreement not otherwise resolved between you and Taylor Maid Farms Coffee & Tea, Inc. will besettled solely by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Any such controversy or claim will be arbitrated on an individual basis and will not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration will be conducted in Sonoma County, California, and judgment on the arbitration award may be entered into any court having jurisdiction of it. Any claim or cause of action that you may have with respect to this Site, the Content, or this Agreement must be commenced within one year after the claim or cause of action arises or it will be forever barred. Any action or proceeding Taylor Maid Farms Coffee & Tea, Inc. relating to your access to, or use of, this Site or any Content in accordance with this paragraph will be instituted in Sonoma County, California. Or federal court in Santa Rosa, California.

Revisions to this Agreement
Taylor Maid Farms Coffee & Tea, Inc. may make changes to the information on this Site, or to the products or services described herein, or to this Agreement, at any time, without notice.

If any provision of these Terms of Use is deemed unlawful, void, or unenforceable for any reason, then that provision will be deemed severable from the remainder of this Agreement and will not affect the validity or enforceability of the remainder of this Agreement.